Privacy Policy

WHO IS THE CONTROLLER OF YOUR DATA?

Company name: ALTUNA HERMANOS S.A.

Tax ID number/Tax ID number: A20036088

Registered office: Barrio Zubillaga, 58, 20569, Oñati (Gipuzkoa)

Registered in the Gipuzkoa Commercial Registry, Sheet SS 5052, Folio -56, Volume -1256, Section -8, First entry.

Telephone: 943718814

Email: altuna@altuna.es

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

In accordance with the provisions of EU Regulation 679/2016 and Organic Law 3/2018 of December 5 on the protection of personal data and the guarantee of digital rights, we inform you that the personal data you provide us and those generated during the development of the relationship with you are processed for the following purposes:

Data provided to formalize a purchase and/or a service:
Manage, process, send and follow up on purchases and/or services made.
Contact the user to complete the purchase process.
Activation of the guarantee.
Conduct quality and satisfaction surveys.
Send personalized commercial communications to the User about our products and services, by any means that you have provided us.
Conduct analysis on the use of the Website and check the preferences and behaviors of users.
Allow your participation in commercial promotions and/or raffles.
Accounting, tax and administrative management.
Data provided through contact with this entity:
Manage, process and respond to your requests, applications, incidents or queries.
Activation of the guarantee.
The offering of products and services.
Carry out analysis on the use of the Website and check the preferences and behaviour of users.
Data provided for sending Newsletter:
Manage subscription and/or unsubscription to the Newsletter.
The offering of products and services.
Carry out analysis on the use of the Website and check the preferences and behaviour of users.
Data provided to participate in personnel selection processes or spontaneous applications:
Evaluate your candidacy in personnel selections

How long will we keep your data?

The personal data provided will be kept as long as their deletion is not requested by the interested party, or by the person legally acting as their legal representative, and as long as they are necessary – including the need to keep them during the applicable or relevant limitation periods – for the purpose for which they were collected or recorded.

The conservation of the data will be conditioned by the legal obligation that ALTUNA HERMANOS SA has to keep them. After these periods, the data will be destroyed or deleted, and the deletion, elimination or destruction will be carried out so that the information contained in the media is not recoverable.

Legitimation

The legal basis for the processing of your data is the consent given by the interested party. This is obtained expressly and unequivocally by completing and, where appropriate, sending the documents and forms in paper or electronic form in which your data is collected. In all the entity’s documents, which are used to collect data for different uses, there are information clauses in accordance with the provisions of the data protection regulations and consent is expressly expressed by the signature of the interested party, or by sending the forms on the website.

It is also a cause for legitimation that the processing is necessary for the execution of a contract, or the provision of a service provided to the interested parties, or for the application of pre-contractual measures (art. 6.1.a and b RGPD).

ALTUNA HERMANOS SA is also authorized to process your data in compliance with the legal obligations to which it is subject and for the satisfaction of legitimate interests, provided that the interests or fundamental rights of the interested parties do not prevail over these.

If the cause for legitimation is consent, it can be revoked at any time.

To which recipients will your data be communicated?

Your data will not be transferred to any entity without your consent, except for transfers provided for by law. In this regard, your express consent will be requested for the transfer of your data to any other entity.

As a result of the authorized purposes, your data may be communicated to entities or persons directly related to ALTUNA HERMANOS SA and the services provided by it. Likewise, your personal information will be available to public administrations, judges and courts, to address any potential liabilities arising from the processing and provided that these transfers are covered by law.

Your data may also be transferred to companies that provide us with services.


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