{"id":14209,"date":"2025-08-07T08:42:40","date_gmt":"2025-08-07T06:42:40","guid":{"rendered":"https:\/\/www.altuna.es\/politica-de-privacidad\/"},"modified":"2025-12-10T12:03:23","modified_gmt":"2025-12-10T11:03:23","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/www.altuna.es\/en\/politica-de-privacidad\/","title":{"rendered":"PRIVACY POLICY"},"content":{"rendered":"<h1><\/h1>\n<h1>PRIVACY POLICY<\/h1>\n<p><b>WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?<\/b><\/p>\n<p>Company name: <b>ALTUNA HERMANOS S.A.<\/b><\/p>\n<p>C.I.F.\/N.I.F.: <b>A20018586<\/b><\/p>\n<p>Registered Office: <b>Barrio Zubillaga, 58, 20569, O\u00f1ati (Gipuzkoa) <\/b> <\/p>\n<p>Registered in the Mercantile Registry of Gipuzkoa, Sheet SS 5052, Folio -56, Volume -1256, Section -8, First Inscription.<\/p>\n<p>Phone: 943718814<\/p>\n<p>E-mail: altuna@altuna.es<\/p>\n<p><b>FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?<\/b><\/p>\n<p>In accordance with the provisions of EU Regulation 679\/2016 and Organic Law 3\/2018 of December 5, 2018 on the protection of personal data and guarantee of digital rights, we inform you that the personal data you provide us with and those generated during the development of the relationship with you, are processed for the following purposes:<\/p>\n<ul>\n<li aria-level=\"1\"><b>Data provided to formalize a purchase and\/or a service:<\/b><\/li>\n<li aria-level=\"1\">Manage, process, ship and follow up on purchases and\/or services performed.<\/li>\n<li aria-level=\"1\">Contact the user to finalize the purchase process.<\/li>\n<li aria-level=\"1\">Warranty activation.<\/li>\n<li aria-level=\"1\">Conduct quality and satisfaction surveys.<\/li>\n<li aria-level=\"1\">Send personalized commercial communications to the User about our products and services, by any means provided to us.<\/li>\n<li aria-level=\"1\">To carry out analyses on the use of the Web Site and to check the preferences and behaviors of the users.<\/li>\n<li aria-level=\"1\">Allow your participation in commercial promotions and\/or sweepstakes.<\/li>\n<li aria-level=\"1\">Accounting, tax and administrative management.<\/li>\n<li aria-level=\"1\"><b>Data provided through contact with this entity:<\/b><\/li>\n<li aria-level=\"1\">Manage, process and respond to your requests, applications, incidents or inquiries.<\/li>\n<li aria-level=\"1\">Warranty activation.<\/li>\n<li aria-level=\"1\">The offering of products and services.<\/li>\n<li aria-level=\"1\">To carry out analyses on the use of the Website and to check the preferences and behaviors of the users.<\/li>\n<li aria-level=\"1\">Data provided for sending Newsletter:<\/li>\n<li aria-level=\"1\">Manage the subscription and\/or unsubscription to the Newsletter.<\/li>\n<li aria-level=\"1\">The offering of products and services.<\/li>\n<li aria-level=\"1\">To carry out analyses on the use of the Website and to check the preferences and behaviors of the users.<\/li>\n<li aria-level=\"1\"><b>Data provided to participate in personnel selection processes or spontaneous applications:<\/b><\/li>\n<li aria-level=\"1\">Assessing your candidacy in personnel selections<\/li>\n<\/ul>\n<p><b>How long will we keep your data?<\/b><\/p>\n<p>The personal data provided will be kept as long as their deletion is not requested by the person concerned, or whoever legally acts as his\/her legal representative, and as long as they are necessary &#8211; including the need to keep them during the applicable or relevant statute of limitations &#8211; for the purpose for which they were collected or recorded.<\/p>\n<p>The conservation of the data will be conditioned to the legal obligation that <b>ALTUNA HERMANOS SA<\/b> has to keep them. After these deadlines, the data will be destroyed or erased, and the deletion, elimination or destruction will be carried out in such a way that the information contained in the media will not be recoverable. <\/p>\n<p><b>Legitimation<\/b><\/p>\n<p>The legal basis for the processing of your data is the consent given by the person concerned. This is obtained expressly and unequivocally by completing and, where appropriate, sending the documents and paper or electronic forms in which your data is collected. In all documents of the entity, which are used to collect data for different uses, there are informative clauses in accordance with the provisions of the data protection regulations and consent is expressed expressly by the signature of the person concerned, or by sending the existing forms on the website.  <\/p>\n<p>It is also a cause of legitimacy that the processing is necessary for the performance of a contract, or the provision of a service of those provided to the persons concerned, or for the implementation of pre-contractual measures (art. 6.1.a and b RGPD).<\/p>\n<p><b>ALTUNA HERMANOS SA<\/b> is also entitled to process your data in compliance with the legal obligations to which it is subject and for the satisfaction of legitimate interests, provided that these do not prevail over the interests or fundamental rights of the persons concerned.<\/p>\n<p>If the cause of legitimacy is consent, it may be revoked at any time.<\/p>\n<p><b>To which recipients will your data be communicated?<\/b><\/p>\n<p>Your data will not be transferred to any entity without your consent, except for the transfers provided by law, in this sense your express consent will be requested for the transfer of your data to any other entity.<\/p>\n<p>As a result of the authorized purposes, your data may be communicated to entities or persons directly related to <b>ALTUNA HERMANOS SA<\/b> and the services provided by the same. Also, your personal information will be available to public administrations, judges and courts, for the attention of possible liabilities arising from the treatment and provided that these assignments are covered by law. <\/p>\n<p>Your information may also be disclosed to companies that provide us with consulting, IT maintenance, marketing, training or auditing services. These entities only have access to personal information that is necessary to carry out these services, and are required by a &#8220;data processing assignment&#8221; contract to maintain confidentiality, not to use the information for other purposes, and to take measures to ensure the integrity and availability of the information. <\/p>\n<p>No international transfers of data outside the European Union space or to entities that do not comply with the standards regarding data protection established by EU Regulation 679\/2016 are foreseen.<\/p>\n<p><b>What categories of data does ALTUNA HERMANOS SA process?<\/b><\/p>\n<p>The data processed are those necessary for the fulfillment of the purposes authorized by the user.<\/p>\n<ul>\n<li aria-level=\"1\"><b>To formalize a purchase and\/or a service:<\/b><\/li>\n<li aria-level=\"1\">Identification data: name, surname and ID card number.<\/li>\n<li aria-level=\"1\">Contact information: e-mail address, telephone number and postal address.<\/li>\n<li aria-level=\"1\">Transactions of goods and services: products and services acquired.<\/li>\n<li aria-level=\"1\">Economic and financial data: bank card.<\/li>\n<li aria-level=\"1\">Navigation data.<\/li>\n<li aria-level=\"1\"><b>Data provided through the contact with this entity or for the activation of the guarantee:<\/b><\/li>\n<li aria-level=\"1\">Contact information: e-mail address, telephone number and postal address.<\/li>\n<li aria-level=\"1\">Contact information: e-mail address.<\/li>\n<li aria-level=\"1\">Navigation data.<\/li>\n<li aria-level=\"1\"><b>Data provided for sending Newsletter<\/b>:<\/li>\n<\/ul>\n<p>Identification data: name and surname.<\/p>\n<p>Contact information: e-mail address.<\/p>\n<p>Navigation data.<\/p>\n<ul>\n<li aria-level=\"1\"><b>Data provided to participate in personnel selection processes or spontaneous applications:<\/b><\/li>\n<\/ul>\n<p>Identification data: name and surname.<\/p>\n<p>Contact information: e-mail address.<\/p>\n<p>Navigation data.<\/p>\n<p>Any others provided in the curriculum.<\/p>\n<p>In the event that the user provides data of other persons, he\/she declares to have their consent and undertakes to transfer the information contained in the Privacy Policy to them.<\/p>\n<p><b>What are your rights?<\/b><\/p>\n<p>Any person has the right to obtain confirmation as to whether or not <b>ALTUNA HERMANOS SA<\/b> processes personal data concerning him\/her.<\/p>\n<p>Interested parties have the right to access their personal data and to obtain a copy of the personal data being processed, to update it, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.<\/p>\n<p>In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. <b>ALTUNA HERMANOS SA<\/b> will stop processing the data, except for legitimate reasons, or the exercise or defense of possible claims.<\/p>\n<p>Also in certain circumstances, provided for in Article 18 RGPD, data subjects may request the limitation of the processing of their data, in which case <b>ALTUNA HERMANOS SA<\/b> will process them, with the exception of their conservation, with the consent of the data subject or for the formulation, exercise or defense of claims, or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a particular Member State.<\/p>\n<p>As a consequence of the application of the right to erasure or opposition to the processing of personal data in the on-line environment, data subjects have the right to be forgotten according to the case law of the Court of Justice of the EU.<\/p>\n<p>Under the right to portability, data subjects have the right to obtain the personal data concerning them in a structured, commonly used, machine-readable format and to transmit it to another data controller.<\/p>\n<p>Any data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects on him or her or similarly significantly affects him or her, subject to the exceptions provided for in Article 22.1 GDPR.<\/p>\n<p>The person concerned has the right to the deletion of their data, by the disappearance of the purpose that motivated the processing or collection, by revocation of consent when this is the one that legitimizes the treatment, or for the other reasons contained in Article 17RGPD. The deletion will be carried out by proceeding to the high-level erasure of data contained in automated media and the physical destruction of non-automated media. <\/p>\n<p><b>How can rights be exercised?<\/b><\/p>\n<p>By means of a letter addressed to the addresses indicated in the heading.<\/p>\n<p><b>What complaint procedures are available?<\/b><\/p>\n<p>If you consider that your rights have not been duly addressed, you may file a complaint with the Spanish Data Protection Agency, whose contact details are as follows: Telephones: 900 293 183 \/ 900 293 621. Electronic Headquarters: <a href=\"https:\/\/sedeagpd.gob.es\/sede-electronica-web\/vistas\/infoSede\/inicioCiudadano.jsf\">https:\/\/sedeagpd.gob.es\/sede-electronica-web\/vistas\/infoSede\/inicioCiudadano.jsf<\/a> Postal Address: C\/ Jorge Juan, 6, 28001, Madrid. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA? Company name: ALTUNA HERMANOS S.A. C.I.F.\/N.I.F.: A20018586 Registered Office: Barrio Zubillaga, 58, 20569, O\u00f1ati (Gipuzkoa) Registered in the Mercantile Registry of Gipuzkoa, Sheet SS 5052, Folio -56, Volume -1256, Section -8, First Inscription. Phone: 943718814 E-mail: altuna@altuna.es FOR WHAT PURPOSES DO WE PROCESS YOUR [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-builder.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-14209","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>PRIVACY POLICY - Altuna Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.altuna.es\/politica-de-privacidad\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PRIVACY POLICY - Altuna Group\" \/>\n<meta property=\"og:description\" content=\"PRIVACY POLICY WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA? 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